Security & Privacy (including use of cookies)

The Bake Me a Gift website uses the highest levels of security to ensure that your information is secure and protected against unauthorised use. We use a GeoTrust Secure Sockets Layer (SSL) providing 256 bit encryption and Private Communications Technology security standards supported by Microsoft Internet Explorer 4.0 and later versions, as well as other popular web browser software

Whenever you are required to enter sensitive information on the site such as payment information details, a secure padlock icon will appear at the bottom of your web browser window to confirm that this part of the site is secure. You will also see that the “https” in your browser address bar will change to “https”. When you make a payment, sophisticated Secure Sockets Layer (SSL) technology encrypts your credit/debit card number and order information as it is sent which means than it cannot be read by anything other than the secure server receiving it.

Privacy

By accessing, browsing or otherwise using the Bake me a gift website, you confirm that you have read, understood and fully agree to this privacy policy.

The Information We Require and How We Use It When orders are placed with us, we need to ask for information such as your name, e-mail address, phone number and credit and debit card details. A contact telephone number or email address allows us to contact you should there be a problem with your order. All this information is required to process your request or notify you of acceptance of your order.

Information Security & Safety

As highlighted in the Security section above, we utilise powerful encryption technology to ensure that your information is secure whenever you place an order with us. Contacting us by Telephone - we offer excellent customer service and to help improve our standards further and to assist with training, we may sometime monitor and record our incoming calls.

What is a Cookie?

A cookie is a text file that contains small amounts of information that is downloaded to your computer mobile or other device when visiting a website. These cookie files are then transmitted back to the originating website each time you subsequently visit or by other websites that recognise that cookie. These are helpful as they permit a website to recognise a user’s device. Types of cookies include:

Persistent cookies - these are cookies that stay on your computer, mobile or other device for a specified period of time and are activated every time the originating website that created the specific cookie is visited.

Session cookies - these are temporary cookies that enable website operators to connect the actions of a user during a browser session (from when an Internet browser window is opened until it is closed). Session cookies are deleted when the browser is closed.

Cookies perform a wide range of different functions, such as letting you move between pages efficiently, storing your preferences, and generally enhancing the online visitor experience. They are also help improve the relevance – for instance tailoring what adverts and messages you see. More information about cookies can be found at www. allaboutcookies.org.

Use of Cookies on our website

We have classified the cookies used on our website or which may be dropped by carefully selected third parties through our website, using the classification developed by the International Chamber of Commerce UK. This is to help give you more information about which cookies are used, their purpose, and the functionality that will be lost if you select to not allow them on your computer, mobile or other device.

Strictly necessary cookies - these cookies enable functions and services visitors have specifically requested and are required to allow you to navigate around the website. No consent is required for these types of cookie as they are strictly necessary. In the absence of these cookies, services such as shopping baskets would not function.

Performance cookies - these cookies gather anonymous information on the pages visited on the website or partner pages to enhance how our website works. They do not collect any information that can be used to identify you as a visitor. In using the website, you agree that we can use these types of cookies on your computer, mobile or other device. Cookies such as these are used to collect information about visitor numbers and other statistical data. These cookies do not collect information that identifies a visitor and everything is aggregated and anonymous.

Advertising cookies - We use these cookies to help us and our advertisers select which adverts you see and to help ensure that adverts directed to you are relevant to you and your interests. They also remember that you have visited our website and are used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. This includes google adsense, admobile and adsense. Please see https://policies.google.com/technologies/partner-sites for more info. We also use occasionaly use awin cookies for affiliate advertising and facebook asvertising cookies.

Targeting or tracking cookies - These cookies are placed by online behavioural advertising networks with our permission. They monitor and record your activity across a number of websites within a network and are used to deliver adverts (both on this website and elsewhere) which are relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help to measure the effectiveness of the advertising campaign. These cookies remember that you have visited a website and this information (together with the other information collected) is shared with other organisations such as advertisers in the advertising network to enable them to create a profile of your interests. Quite often targeting cookies will be linked to site functionality provided by the other organisations. The information collected by these cookies may include personal information such as your name, address, telephone or email address but this information will only be passed on to third parties when you have given consent for your personal information to be used in this way. We use Google Analytics to help analyse use of our website. This is an analytical tool which uses cookies to collect standard website visitor behaviour and Internet log information anonymously. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity which Google stores. You can view Google’s privacy policy here and you can opt out of being tracked by Google Analytics across all websites by visiting this site

Functionality cookies - these cookies remember selections you have made to enhance the online experience. In using our website, you agree that we can use these types of cookies on your computer, mobile or other device. These cookies allow our website to remember selections you make and allow us to offer more personal features.

We use “AddThis” code for social sharing and tracking on our site which includes cookies as part of this service to perform a number of services including tracking visits and page views. Content management cookies may also be used by the site in order for the website content management system to work. Our email service provider also uses cookies and similar technologies (i.e. tracking pixels) to ensure communications are delivered accurately, to evaluate campaign results and to personalise and improve our campaigns, giving you the best possible experience.

How long data is kept - We will maintain records of your purchase history with us indefinitely, so if you ever have any questions, queries, or complaints about anything you’ve ever bought, we can answer them for you. This doesn’t mean that we will keep sending you catalogues and emails forever though – even if you don’t ask us to stop, we will gradually reduce the frequency of contacts if you no longer purchase from us until we stop altogether.

We may use the services of third parties to collect and use anonymous information about your visits to and interactions with our website through the use of technologies such as cookies to personalise advertisements for goods and services. To learn more, or to opt-out of receiving online display advertisements tailored to your interests by our third party partners, visit the European Interactive Digital Advertising Alliance at http://youronlinechoices.eu/.

Using browser settings to manage Cookies

If you do not have cookies enabled you will not be able to shop on www.bakemeagift.co.uk, apart from browsing the website. As a result you will need to have cookies enabled to be able to place orders on our site. The majority of web/ Internet browsers automatically have cookies enabled but we have provided some information below on how to enable these if needed.

If you would like to opt out of cookies you can visit the Network Advertising Initiative website (www. networkadvertising.org/managing/opt_out.asp) or block them in your Internet browser settings, but please note that this may cause issues when ordering from our and other sites. For further information about cookies, please visit www.allaboutcookies.org.

How do I find out if Cookies are enabled on my PC?

If you don’t know what web browser or version of Internet browser you are using follow the instructions below:

PCs

Select ‘Help’ in the top navigation options of your browser and click on ‘About’.

Macs

When you have a browser window open, click on the Apple menu and then the ‘About’ option. We’ve provided some instructions below to help you find out this for the main PC Internet browsers. For Apple Macs simply click on the Apple menu and then the ‘About’ option when you have an Internet browser window open.

Microsoft Internet Explorer 6.0, 7.0, 8.0

Select ‘Tools’ in the navigation options of your browser window and then click ‘Internet options’ , then select the ‘Privacy’ tab. Check that your Privacy level is set to Medium or below. If you set it above this then it will disable cookies.

Microsoft Internet Explorer 5.0

Select ‘Tools’ in the navigation options of your browser window and then click ‘Internet options’, then select the ‘Security’ tab. The ‘Medium’ default option allows cookies, but to verify this you can select the ‘Custom Level’ button. Scroll down until you see the word ‘Cookies’ and verify that the button next to ‘Enable’ is selected in both options.

Microsoft Internet Explorer 4.0

Select ‘View’ at the top of your browser window and then click ‘Internet options’. After this then select the ‘Advanced’ tab. Move down until you see ‘Cookies’ and check that the ‘Always accept cookies’ button is selected.

Google Chrome

Select ‘Tools’ at the top of your browser window and the click on Options. Then select the ‘Under the Hood’ tab, find the ‘Privacy’ section, and click on the ‘Content settings’ button. Then select ‘Allow local data to be set’.

Opera

Select ‘Menu’ at the top of your browser window and then click ‘Settings’. After this click on ‘Preferences’, then the ‘Advanced’ tab, and click the ‘Accept cookies’ option.

Marketing Data

We respect the privacy of your personal data, and will not without your consent make our mailing list available for marketing purposes to anyone outside of Bake Me a Gift Limited.

If you would like to unsubscribe from our emails, simply click on the change your email preferences link at the bottom of every email.

When you sign up to receive our emails we will store your name, postal address and e-mail address, if these details are given. To make sure we only send you the things you’ll love, our email partner will collect information like whether you’ve opened or clicked the email, your device type and the general area in which you open it.

Should you have any further queries or wish to be removed from a mailing list, please contact us via the information below.

PayPal and Stripe Payments

In order to be able to offer you payment options, we will pass certain aspects of your personal information, such as contact and order details, in order for the payment gateway to assess whether you qualify for their payment options and to tailor the payment options for you.

Your personal data is handled in accordance with applicable data protection law and in accordance with the information in paypal’s and stripes privacy policy.

Contact

For any further help on these terms and conditions or for support in general then contact us on the below;

Email: help@bakemeagift.co.uk

03301333112

(24/7 voice mail service please leave us a message and we will respond ideally within 24 hours. Preferably leave an email contact as the response times may be shorter in this instance)